From leadership chaos to a repeatable system.
Workforce Catalyst runs on six steps — some happen once, some happen continuously. Here's exactly how each one works.
1. Diagnose
Complete a structured leadership assessment covering the systems that shape how your team operates — role clarity, communication, standards, accountability, coaching, and development. On eligible plans, send an anonymous Pulse Survey to your employees, so you can see where leadership's view and the employee experience line up — and where they don't.
2. Build
Your results turn into a prioritized roadmap: the specific systems worth fixing first, in the right order, with guided tasks, templates, and worksheets so you're not starting from a blank page. Work through it at your own pace.
3. Run
Put the new systems to work day to day: track commitments with scorecards, run structured 1-on-1s and team meetings, and keep priorities visible across the company. This is the leadership rhythm that used to depend on memory — now it's a system everyone follows the same way.
4. Detect
While you run the business, Workforce Catalyst is watching the same data — scorecard entries, meeting consistency, pulse results, issue patterns — for the signals that something is starting to break down. You don't have to go looking for problems; it flags them as they appear.
5. Improve
When a signal is flagged, get an evidence-based diagnosis and a recommended next step, plus in-the-moment coaching tools — for accountability conversations, performance, recognition, and team culture — so managers have practical help the moment they need it, not just another article to read.
6. Prove
Reassess after 90 days to see what actually changed: the same scorecard, side by side with last time. Improvements get confirmed, remaining gaps become your next priorities, and the cycle continues.